Canceling AOL Lawsuit Settled
Thursday, July 12th 2007, 7:08 am
By: News On 6
OKLAHOMA CITY (AP) -- Oklahoma consumers who had trouble canceling their Internet service with AOL will get a refund. A settlement announced Wednesday by Oklahoma Attorney General Drew Edmondson and other state attorneys general will net Edmondson's consumer protection division $45,000 as result of the $3 million agreement.
Edmondson spokeswoman Emily Lang says some Oklahoma consumers will be eligible for a refund. Lang says the company will notify customers who are supposed to get one, or customers can contact the company.
The attorneys general alleged that AOL intentionally made it difficult for consumers to cancel their service by requiring that all cancellations be made by phone.
The settlement will allow consumers to also request AOL cancellation over the Internet at www.aol.com