Southwest Airlines names Tulsa International Airport 'division four station of the year' for 2002


Thursday, April 10th 2003, 12:00 am
By: News On 6


Tulsa, Okla.—April 10, 2003—Southwest Airlines recently recognized its operations at Tulsa International Airport as being the best of its Division Four stations for 2002.
“Everyone at the Tulsa International Airport should be extremely proud of what they accomplished in 2002,” said Mike Hafner, Southwest’s senior director of operations. “Our Tulsa Employees worked hard at conquering the many challenges that the airline industry faced this past year, and this award is a tribute to their valiant efforts.”
Tulsa was named Southwest’s “Division Four Station of the Year” based on a combined criteria including the highest percentage of compliments from Customers, fewest Customer complaints, best worker productivity, and best performance overall in Customer Service, ramp services, and operations. Division Four stations operate between 20-39 flights daily.
“We are really thrilled for everyone here at the Tulsa station,” said Greg Golden, Southwest’s Tulsa station manager. “In 2002, our Employees proved to everyone that providing an efficient airport and on-time flights is truly our top priority.”
Southwest began operations at Tulsa International Airport in 1980 with seven daily nonstop departures to Dallas. Today, Tulsa’s 90 employees operate 24 daily nonstop departures to seven cities, including, Dallas, Houston, Hobby, Kansas City, Las Vegas, Phoenix, and St. Louis with additional direct or connecting services to 43 cities.