RECALL Notification Via E-Mail


Friday, August 3rd 2001, 12:00 am
By: News On 6


Thousands of cars drive on Oklahoma roads each day, and safety is a top priority for most drivers.

But if there's a defect in a vehicle, it can result in a recall.

Manufacturers typically mail recall notices - that means it can take several weeks - or longer - before a driver finds out about the problem.

But an internet company is speeding things up. Autobytel.com has a service called MyGarage. Register your car with Autobytel.com for free. If the manufacturer issues a safety recall, autobytel.com sends an e-mail - within one week.

Christy Foreman, Autobytel customer: "When I got the notification for the recall and I went ahead and got that taken care of. It wasn't for another 2 months that I got the letter in the mail from Chrysler. I drive anywhere between 50 and 75 miles a day. I am out all over the place. All kinds of roads, freeways and city streets."

The recall involved the brakes on her vehicle. She's glad she found out early.

Federal law requires manufacturers to send consumers a written notification when there's a safety recall - but safety experts say it can take time.

Mark Edwards, Director of Safety, AAA: "There's a little bit of lag in the syustem so it wouldn't surprise me if it took a couple of months in some cases for the letters to actually go out to owners.

Autobytel.com speeds up that process - and it's free to any driver who logs on.