An Owasso RV dealer hits the road, leaving behind some unhappy customers
Wednesday, January 5th 2005, 10:06 am
News On 6
More than a few customers have complaints about Kerr Kountry RV in Owasso. The company went out of business recently and now employees and customers have plenty of questions, but no answers.
News on 6 crime reporter Lori Fullbright investigates.
Gary and Idona Sellno are sitting in a RV they bought in November at Kerr Kountry. They traded in their smaller one and wrote a check for $28,000 for the difference. But after 10 days passed and they still didn't have a title, they called Kerr Kountry. Gary Sellno: "When the gentleman answered the phone, he said call your bank and call an attorney, they've closed the business."
So they're stuck with a RV they can't drive without a title and they can't get their old one and money back and it gets worse. The Sellnos learned there's a $60,000 lien on the RV that Kerr Kountry never paid off before selling it to them. "Kerr Kountry wrote a check to the credit union for the amount of the lien, but it was no good. It was re-submitted and rejected again and then the bank didn't send it through again because there were no funds available."
The Sellno's have gone to South Padre Island every February for many years and now that they no longer work, wanted to spend the entire winter there, which is more important than ever since Gary can't be in cold weather because of his heart. "We're retired and just wen through thousands of dollars with heart surgery and we're on a fixed income and we saved for years for this and now we don't have anything, not even what we had."
Gary says the company was quick to take his money, but now that these problems exist, he can't even get them to take his calls.
Lori Fullbright went to Kerr Kountry Wednesday and talked to a woman with a Carthage, Missouri business that said they'd bought Kerr's inventory and were packing it up. The former business manager says Kerr hasn't filed bankruptcy, but did settle with the bank.
The former general manager says all Oklahoma locations are closed, which put more than 40 people out of work and several of them did not receive their final paychecks. The News on 6 could not get a hold of Dennis Kerr.
Consumer attorney Luke Wallace says if you're buying something that has a title, demand to see it and if it has lien on it, get the lien release before you hand over any money.