Tulsa Leisure World Customer To File Lawsuit

By Jeffrey Smith, The News On 6

TULSA, OK -- There's continued fallout from the closure of a popular pool and spa store.

Leisure World in south Tulsa closed without warning late last week, leaving many customers anxious about getting what they paid for.

Now, at least one customer is planning on filing a lawsuit.

7/24/2009  Related Story: Tulsa's Leisure World Closes Doors

"We call them every day and they never would come out and do what they are supposed to do," said Terri White, a Leisure World customer.

There's water in the pool, but Terri White says she's hung out to dry.

She spent more than $21,000 at Leisure World for a new in ground pool. She paid up front and now the work appears to have stopped for good.

"We even called the owner and he would just tell us he would call back the next morning, and we never heard from anybody," said White.

White says Leisure World installed her pool four weeks ago, but they left her backyard a mess.

And with the business shut down, she says she has made a huge mistake.

"I'm mad. I'm frustrated that its sat here this long. Especially when they said they'd come, they'd clear it all off, it'd look great, and here it still sits today," said White.

A sign on the business door reads call with any questions. Terri White says she has called eight times and has left messages. No one has returned her calls, so she tried sending out letters, with no response. Now, White says she will file a lawsuit against Leisure World at the end of this week.

"I'll never do business with Leisure World again. Oh no, there's no way. And that's why too I want more people to know, so they don't either," said White.

White says she paid up front because she didn't realize the payment schedule was a negotiable point in her contact. But it is, and White says that's a lesson she learned the hard way.

The News On 6 has called and left messages with Leisure World. Those calls have not been returned. The company spokeswoman also did not return messages, but she told The News on 6 last week the store will honor outstanding orders and will be back in a new location by October.