Oklahoma's Driver License Exam Stations Closed Thursday For Training


Wednesday, August 22nd 2012, 1:57 pm
By: News On 6


All 36 of Oklahoma's Driver License exam stations will be closed on Thursday.

The Oklahoma Department of Public Safety says the one day closure will allow every driver license examiner in the state will gather in Oklahoma City to undergo specialized training in customer service, receive updates in legislation, commercial driver licenses and identification documents.

"Our current agency administration continues to push for a higher level of customer service for the citizens of Oklahoma, and this is just one way we are going to comply with their direction," said Jeff Hankins who was named director of the Driver License Services division in December 2011.

Hankins said in addition to employee training, their other major focus right now is to provide better and more efficient service through technological advancement.

The Department of Public Safety has 36 exam sites across the state.

Find a Driver License Exam Station close to you.

"We are looking to drastically change the current driver license process by creating and implementing online applications and scheduling to help accommodate our customers," said Hankins.

All 130 driving examiners will be at the meeting.

"Currently we have a five-week course in session to educate six new examiners who are desperately needed to help accommodate the public," said Hankins. "Most people don't realize the amount of training it takes for examiners to be able to issue a driver license; not to mention the days they will spend learning to recognize the various pieces of identification required to acquire a new license."

He says every examiner is taught legal aspects, commercial driver license information, policies and procedures, and document recognition which is a week-long session including United States Citizenship and Immigration Services training.

Hankins said once the new examiners successfully complete the program, they are assigned to seasoned examiners for a period of time before going it alone.