Woman Can't Find Truck After Body Shop Shutdown
Monday, December 3rd 2007, 2:58 pm
By: News On 6
A Green Country woman wants answers. Fox Collision closed its doors in Oklahoma, and several other states, back in October. But, a Tulsa woman still hasn't been able to get her pickup out of the shop. News On 6 anchor Craig Day reports she's not sure where to turn next.
It was in late October when Tulsa-based Fox Collision Centers closed its 18 locations in four states. The surprising decision left vehicle owners scrambling to get their cars and to find other places to repair them. That was 37 days ago, and Peggy Lacy still hasn't been able to get her Mazda pickup.
"Somebody there had worked at the 61st Street store and said my truck was there the day that they closed, but where it is now, I don't know,â€ said Peggy Lacy, vehicle owner.
Peggy Lacy doesn't know where her truck is, because she can't get through to anyone to get answers. She's called several numbers for Fox, but the recorded message hasn't been updated since November 1st.
"I just can't find anybody. I can't find anyone to answer their phones. There are several numbers for Fox Collision, for employees, but you can't leave messages. They say they'll call you back, but they never do. I'm getting a little bit scared that I'm not going to get my truck,â€ said Fox customer Peggy Lacy.
Shortly after closing, Fox Collision set several pickup days for car owners, but Lacy was out of town. Also, many insurance companies made arrangements for cars owned by their policy holders to be taken somewhere else for repairs. But, that didn't help Lacy.
"It didn't have collision insurance. So, you know like, Farmer's wasn't handling it, State Farm wasn't there to pick it up. I was just paying to get it fixed,â€ said Peggy Lacy.
Now she's puzzled over what to do next. She believes the uncertainty has gone on long enough.
"I just want my truck back. I don't want to fuss at anybody. Don't want to get Todd Fox. I just want my truck,â€ said vehicle owner Peggy Lacy.
The News On 6 also tried to call Fox Collision and only got recorded messages from October 31st and November 1st saying there would be further updates on car release dates. Lacy fears her next step will have to be getting an attorney to track down her truck.
Watch the video: Woman Wants Truck Back From Closed Shop
10/29/2007 Auto Body Chain Closes Shop
10/27/2007 Auto Body Business Closing Up Shop